Widget "Last Calls"

This widget is a part of the "Team" module. It is intended for making calls right from the TeamWox system.

A list of employees that can be called with a single mouse-click on a name becomes available if this widget is installed in the "Home" tab.

This function is available only if a softphone is used in your company and telephone numbers are specified in a certain format.

The widget is displayed in the form of a telephone book:

The user will be called using the installed softphone as soon as you press on his/her name with the left button of your mouse. If the name of the employee is typed in gray in the list, it means that his/her telephone number is not properly specified to call using TeamWox or not specified at all. The detailed instructions on how to set up the telephone number are given in the "Softphone Settings" section.

If you put the mouse cursor over one of employees, a pop-up window containing the information about his/her occupation and presence in the system should appear:

Presence in the System

If the employee is in the system at the moment, the following icon indicates it: , the last fixed time of presence in the system is displayed after it. If the user is absent at the moment, the following icon should appear: . The fact of presence of an employee at his/her workplace is fixed in the system, as well. The following icons are implemented for this: and . This situation is determined by the user's IP address. The range of the working IP addresses can be defined in the window of worktime settings.

Status

Current status of the user is shown in the upper part of the window. For example, "Working".

Actions

You can also call the employee using the "Call" button. You can go to creating a task for this employee in the corresponding module using the "Task" button. At the same time, this employee is automatically selected in the "Assigned" field. You can start an internal dialog with the employee through the "Chat" module by pressing the "Chat" button.

If you click on the picture of a user you will go to the viewing of his/her profile in the "Team" module.