12/05/2009 18:43 |
Customer Relationship Management (CRM) Tools in TeamWox Groupware
TeamWox, as a system of enterprise management, has a lot in common with CRM-systems, though its range of function is much wider. Thanks to installation of TeamWox, similar positive results are reached: increase of sales, optimization of marketing and improvement of client-oriented service. Even though TeamWox shouldn’t be reduced to customer relationship and contact management systems, this article will be devoted to CRM tools. Let’s have a closer look at them.