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Web to lead of a contact base

erezventura
14 TeamWox Partner
erezventura 16/07/2010 13:29 | #

Hello I have a question

, is there a web service that we can integrate to create Organization through a form in our website?

If Yes, what is the solution to prevent duplications in the collaboration system?

 

Thanks

TeamWox Service Desk (Helpdesk): Customer Support Made Easy!

In general, Service Desk (HelpDesk) allows customers to directly communicate with company's customer support service or any other department, as well as to watch over requests handling real-time.

alexx
116
alexx 20/07/2010 13:24 | #

Hello erezventura!

An example of integration of a website with the TeamWox groupware is this website. Here we use it for synchronization of information about potential clients.

To implement the exchange of information, a user with access rights sufficient for creation of organizations was added to TeamWox collaboration system. The following permissions were given to it:

  • Server module
  • Server/Authenticate by login
  • Organizations module
  • Organizations/Edit information
  • Organizations/Full information

All the other permissions are set to "denied".

At the website side we wrote a module of integration in C#, it authenticates in TeamWox groupware system with the login and password of the created user with minimum access rights.

Through the http protocol by emulating requests of a browser the integration module sends requests for adding information about a new organization.

In case an organization with the same name already exists, the integration module receives the response to the request with the error code 403.

jalicia18
1
jalicia18 22/10/2010 07:15 | #

Yes, it's possible.

Back-End Side. We have a content management system. We can create accounts for the organization or to supervise their account and access rights for the pages.

  • Server module
  • Server/Authenticate by login
  • Organizations module
  • Organizations/Edit information
  • Organizations/Full information


You can do with PHP MYSQL , / ASP. or any other method with the use of WEBSERVER.

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