07/01/2011 16:33 |
From this article you'll know the specifics of creating custom reports in the online team collaboration software.
Custom reports allow you to significantly enhance functionality of TeamWox modules by adapting this groupware system to suit a company's needs. In this article we will consider how to create custom reports on example of Hello World sample.
TeamWox Service Desk (Helpdesk): Customer Support Made Easy!
In general, Service Desk (HelpDesk) allows customers to directly communicate with company's customer support service or any other department, as well as to watch over requests handling real-time.