TeamWox Overview

TeamWox Groupware is an application designed for organizing group work in different companies. The system will help your clients to optimize business processes, make them more transparent, and speed up decision making based on complete and accurate information.

Besides that, TeamWox Groupware stores all the information on your clients and the history of relationship with them, different internal documents, tasks and discussions. Now all these data are concentrated in a single place and are available to the end user from any location in the world.

TeamWox Groupware is initially focused on small and medium size business (SMB). It comprises the principles of simplicity and convenience, and low cost of ownership. The important feature of TeamWox Groupware is its quick installation. The system doesn’t require any third-party programs, and you can start working in it immediately, “right here, right now”. The system installation won’t take much time, so you’ll be able to proceed immediately to the most important step, i.e. the system introduction.

Functionality

TeamWox contains all that is necessary to provide the efficient operation of any SMB company. The system includes:

	Personnel Department This module stores details of a company’s employees: posts, working experience, address, contacts, etc. An employee’s personal history can also store all relating documents: contract of employment, medical insurance card, diplomas, and so on. Employees’ time sheets and payment records are also kept here. This internal information is used for constructing the company structure that can be analyzed. Use of TeamWox in the operation of HR department allows increasing the company’s efficiency to the absolutely new level.
	Tasks This module is designed for the fast exchange of official information. Employees are free to place tasks to each other, monitor their execution and control them. This is a perfect tool for a quick solution of small tasks, as well as for self-organization – the task module can be used as a personal organizer. For the operation convenience various multimedia (video, audio and graphical files) and working (text documents, tables, PDF, etc.) can be attached to tasks. This is the best place for quick collaborate solution of daily problems.
	Documents This is the place for collaborate processing of documents. The whole document flow can be concentrated here. This will save you from piles of papers and documentation chaos. Using the elaborate system of access permissions, you can efficiently configure almost any document management system. With the version-support built into the TeamWox system, joint work on documents becomes easier and faster, while with the visa system documents get quickly approved, saving you much time and effort. With TeamWox, the quick and efficient joint work on documents is becoming a reality.
	Email Email is an integral part of our work. With TeamWox Groupware, there is no need to use different mail agents, because the TeamWox mail system possesses all the necessary functions. Moreover, the email is now connected with the entire system. All the correspondence with clients and contacts is automatically detected and saved into the archive. Any documents stored in the system can be attached to an email by a click. Finally, TeamWox offers you a unique tool to help you quit forwarding copies of the same mail to your co-workers – this is the system of assigned mails. The TeamWox Groupware mail system is much more than just a mail agent.
	Organizations and Contacts A database of all the company’s contractors (clients, suppliers, partners, and so on) is an integrate and extremely important part of the system. Here you can keep all operations with your partners. In the detailed database kept in TeamWox, you can enter any information on your clients, while all the relating documents, email correspondence, and chat communications are automatically saved in the system being then available from any location in the world. The built-in system of access permissions allows the flexible control the list of users responsible for external operations. Automatic reports on organizations help to define the general dynamics of your company, and see the most active managers. With TeamWox Groupware you can impose order on your entire company.
	Board Traditionally, not much attention is made to the internal policy efficiency. Company team usually communicate on meetings, via IMs or websites. Such communications take much time, and besides that they are insecure – confidential information can leak out of company. This problem finds a brilliant solution in the TeamWox Board. Share your opinion here, publish company news, and receive the precious feedback. It’s easy and absolutely secure in TeamWox.
	Search The built-in search engine allows finding the necessary information in a few seconds. TeamWox will help you quickly find a document, an email, task or any other data. Now you don’t have to waste much time searching for necessary information in your company archive.
	Reports Automatic reports will be your indispensable assistant in your corporate life. Not a second is wasted creating them. TeamWox generates such reports for almost all modules, reflecting the current state of your business, saving you both time and money.
	Chat and Online Assistant Nowadays, communications between staff members via instant messengers (ICQ, Skype, MSN, etc.) take much time in any modern company. Very often they exchange confidential information or chat with other network members. Now you can eliminate all these problems by enabling the TeamWox Chat for your team. They will communicate only with each other via the protected network which will prevent from information leak. Moreover, integrate the Chat with your website to offer a new convenient technical support tool to your clients. The chat correspondence will be automatically saved in the archive. TeamWox Chat is a modern protected tool for chatting and rendering services to your clients.
	Service Desk This tool is designed to help your solve various problems. The scheme of working in this module resembles that of Tasks. However, there are some essential distinctions: all incoming requests are distributed between strictly set service groups, different categories of requests are used, and handling of all requests is controlled by their authors. Besides, the Service Desk module can be integrated with a website - this will be another tool to support your clients. Service desk is a perfect tool to solve and control appearing problems.
	Accounting The Accounting module is designed for keeping and analyzing financial operations within a company. This is the perfect tool for a company management to trace the state of financial affairs with company's contractors. Based on this information the module generates automatic reports that show the up-to-date information on your corporate finance. For the automation of Accounting processes, we've developed the eBank module. It automatically connects to your bank, downloads data on all payments from indicated accounts and automatically detects them. Accounting in TeamWox is always up-to-date and true information and a valuable assistant in your business.
	TeamWox SDK TeamWox is an extendable platform, which includes an SDK (Software Development Kit, a package for developing your own applications). With this package, you can adjust the system to the end users’ personal needs, or integrate TeamWox with other systems. You can also use the package for creating additional modules for TeamWox. Going forward, you could distribute them on a paid basis and make an extra profit.

Program Development

TeamWox Groupware never stops developing. The main development vector is set by users, of course. Upon their requests and suggestions, we fix bugs and expand the system functional. On average, TeamWox is updated every week.

Apart from working upon users’ requests, we keep on implementing our own plans concerning the system development. Currently we work on three new modules: eBank, Business Processes and Projects.

• eBank is a supplement to the Accounting module, by automating a large part of operations in it. This module will help you organize remote operation with bank accounts, automatically define payments and prepare/send invoices.
• Business Processes are intended for organizing and controlling work within various processes. Tasks, documents and responsible employees will be bound with business processes. The efficiency of business processes will be reflected in automatically generated reports.
• Projects allow organizing efficient performance of interrelated operations subject to a common target. For each project, you can allocate resources, set and control its objectives, appoint responsible executors, and so on. Naturally, certain reports will be generated for this module to allow you to evaluate the course of the project from different points of view.

We are planning to complete these modules within six months.

System Requirements

Installation and integration of TeamWox Groupware is quite a simple procedure. However, if you have any questions, please read detailed instructions on TeamWox Groupware installation.

The TeamWox Groupware system is a web-server application that is installed on computers with the MS Windows operating system. No extra applications shall be needed to access the system. To enter TeamWox, you’ll need only a usual web browser: FireFox 3.5, IE 8, Chrome, Opera 10.

To install the TeamWox server, please allocate a computer with the following parameters:

• MS Windows XP SP2, 2003 Server, Vista, Seven
• • 2 GHz Pentium 4 or higher
• • 1 Gb RAM or higher