Events

The Events tab shows notifications of events occurring in the TeamWox system.

Events

There are the following types of events, notifications of which appear in the Communicator:

communicator_task_new_event — a notification of a new task or a new comment in any of the tasks. After you have viewed the "Events" tab, the icon changes to Task.

Request — a notification of a new request in the "Service Desk" module or a new comment in any of the requests.  After you have viewed the "Events" tab, the icon changes to Request.

communicator_mail_new_event — a notification of a new email. After you have viewed the "Events" tab, the icon changes to Email.

communicator_document_new_event — a notification of changes in the information of a document assigned to a user to sign or read. This notification also appears when a document has been read or signed by one of the assigned users, as well as when a comment is added to the document history. After you have viewed the "Events" tab, the icon changes to Document.

communicator_organization_new_event — a notification of a new organization, new comment or changes in organizations. After you have viewed the "Events" tab, the icon changes to Organization.

To provide additional information about events, the notifications have different highlighting:

Red — notification of request or task with high priority or with completion time less than 1 day.

Blue — notification of request or task, which you are responsible for.

communicator_favorite_event — an icon at the notification of a task that has been added to Favorites.

communicator_time_event — an icon at the notification of a request or task with a completion date in less than 1 day.

Completed and closed tasks, requests and e-mails are displayed as struckthrough.

Subjects of open notifications appear in gray.

Clicking on the notification will open a new browser tab with a page to view the selected item in the TeamWox system.

Events in the Windows notification area

The event notifications are also displayed in pop-up messages in the notification area of Windows:

Notification

Such messages are automatically closed after a few seconds. They can also be hidden manually by clicking Close.

Notifications about missed calls will pop-up from time to time until you go the Calls tab.