List of Mails

The list of mails contained in any folder of the mailbox is displayed in the main part of the "E-Mail" tab. The subject, address (sender address for the incoming mails and recipient address for the outgoing mails) and the receiving/sending date are given in the corresponding columns.

The following matters will be considered in this section: common actions with mails, manipulations with mail branches and working with mail groups.

When a new mail comes the corresponding notification triggers, and the number of new unread messages appears to the right of the "Inbox" folder. The subject of an unread mail is bold in the list. The mail of this kind has the icon.

Common Actions

Viewing message

To view a mail, you should click on its subject. The window of viewing the mail, described in the "View Mail" section, appears.

Quick view

You can view the mail beginning without opening it by holding your mouse cursor over its subject:

You can also view the mail beginning in the widgets.

Searching Messages

The search line is used for finding messages.

• If you specify an e-mail identifier with the "#" symbol before it in the search line (for example, #1234), then after you press the  button, you will go to viewing of the found message. One can search messages in this way only while being in the "E-Mail" module.
• If you don't specify the "#" symbol in the beginning of the search request, the search will be performed using the global search system of TeamWox.

Adjusting List

To adjust columns displayed in the list of e-mails, click the button. The list of available fields will be opened as soon as you do it. Choose necessary fields in it and click "Apply".

• ID — unique number that is assigned to each e-mail.
• Address — address an e-mail came from.
• Author — name of the author of an e-mail.
• Assigned — list of users, to whom an e-mail is assigned.
• Date — date of when an e-mail came.

Close

Using this button which appears as you put the mouse cursor over a message, one can move it to the "Closed" filter. Ideologically, a completed mail exchange should be closed just like a finished task, when there is no need to get back to it anymore. The correspondence will not be lost, while being separated from the actual mails.

Move to Trash

If this button is pressed the message will be moved to the "Trash" filter.

In the "Trash" filter, the button is replaced with . If you press it, the box asking: "Do you want to delete the e-mail?" appears. If you want to delete the e-mail, press "OK".

Spam

This button moves a message to the "Spam" folder. The instructions how to work with spam are given at the separate section.

Organization binding

If a message is manually or automatically bound to an organization its name will be displayed in the "Address" field. If you press on it, you will go to viewing of organization in the corresponding module.

Checking new messages

In order to receive your e-mails, press the "Receive e-mails" button located to the left of the "New e-mail" button.

Mail Chains

There is the term of 'mail chains' in TeamWox. This means that it is possible group e-mails into thematic chains, for example, a branch of mails sent by one sender. The "clipboard" (exchange buffer) located under the New mailbox button is intended for this purpose. To add an e-mail to a chain, you should pull over the necessary one to the clipboard. Then you should pull it over to the necessary chain (or an individual mail) in the list (Drag'n'Drop):

The number of e-mails in the branch is shown to the right of the mail subject.

To make work easier, mail branches can be renamed ,ed easier Для облегчения работы ветки писем могут быть переименованы. Чтобы переименовать ветку, необходимо открыть ее и щелкнуть левой кнопкой мыши на заголовке:

Group Work with E-mails

The group work with e-mails is implemented in the "E-Mail" module, too. To select an e-mail, you should click with your mouse on its row outside of the title (author name, assigned, etc). Once you do it, the mail becomes highlighted with the blue color. To select several e-mails, use the "Ctrl" and "Ctrl+Shift" keys:

• Hold the "Ctrl" key and select e-mails by clicking with the left mouse button on them.
• Select an e-mail, hold the "Ctrl+Shift" keys and select another e-mail. As soon as you do it, all e-mails between them will be selected.

Once all the necessary e-mails have been selected, you can move them together to any section of the mailbox. To move an email or a group of emails click the left mouse-button in the "Subject" field (but outside the subject text) of any email from the list, drag it to any section and release the mouse button (Drag'n'Drop):

Section, to which you can move the e-mails, are highlighted with the green color.

If one or several e-mails are selected, the action buttons appear in the upper part of the module:

The number of selected e-mails is displayed to the right of each button.

• Close — close selected e-mails.
• Trash — move selected e-mails to the "Trash" section.
• Spam — move selected e-mail to the "Spam" section.
• Return — return selected mails from the "Trash". This button appears when the user is in the "Trash" section.