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New Article: Setting up Access from the Internet

TechSupport 01/04/2010 20:26 | #

In the Tutorials section a new article has been published: Setting up Access from the Internet

After you have installed the TeamWox groupware system, it is available for local use. If you use direct connection to the Internet and a separate static IP address, your TeamWox can be accessed from the Internet without any additional settings.

Setting up TeamWox's Access from the Internet

However, if a gateway (e.g. ADSL modem) is used to connect to the Internet, it will need additionally set up. In this case, to provide the operation of TeamWox you should set up Port Forwarding. In this article we'll consider a few most popular gateways and give instructions on their setup.

Read more about setting up Access in TeamWox Groupware from the Internet..

TeamWox Service Desk (Helpdesk): Customer Support Made Easy!

In general, Service Desk (HelpDesk) allows customers to directly communicate with company's customer support service or any other department, as well as to watch over requests handling real-time.

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