Collaboration Software and a Transparency of Business Management

Every modern company can have dozens and hundreds, and even thousands of daily business tasks. Besides, they have various projects that must be planned, implemented and controlled. It is the way of how the collaboration and team work is organized, that the company's success and profitability depend on.

To this day, using telephones, e-mail and instant messengers is considered to be a normal way of giving orders and monitoring their execution. However, this way of collaboration is ineffective. Solving a problem results in dozens of email messages, phone calls, long discussions in chats and personal conversations. Besides, the whole information turns out to be distributed among many different applications. If you need to recall who suggested a solution and under which circumstances, it will take too much time. Moreover, a part of valuable information may get lost, anyway.

It would be much easier to use TeamWox Collaboration Software for this purpose. Instead of several communication facilities, you start using only one – Task Manager in TeamWox Groupware. You can be sure that you can always find here all latest news about solving a particular business problem. Now you can assign tasks to your employees, control their execution and promptly make changes in or amendments to them, if necessary. Moreover, you are always able to see the history of your team's work over the problem solving.

The system of automated built-in company management reports allows you to control your business at a new level. Directly in TeamWox Groupware, you can get reports on the productivity of your employees, on the degree of achievement of the stated business objectives, on working with clients, etc. You can always track the current progress of the projects in your company and be always in touch with the situation.

Forget about odd bits of information, about lack of reliable, timely data. TeamWox Business Management System allows you to reach transparency in solving production problems and clarifies the realities of the situation in your company.

Efficient Document Management (DocFlow)

We process large amounts of documents every day, which is often a group work, when several persons process the same document. Thats a docflow and in such way this drastically decelerates the preparation of the final version of the document.

Imagine you have to continuously wait for corrections from your colleagues and get, as a result, a number of different versions of the same document that must be merged into the final one. "Red tape" and the "this-is-not-the-final-version-yet" problem complicate this group work even more. This results in taking much more time for preparing the only one document, than it really needs.

TeamWox's Document Management System allows you to organize an effective group work with documents and avoid the problems above. In TeamWox Groupware, you have a simple and clear documents structure. You can upload any files to the server and work with them. The documents version control system allows all your team mates to work with documents simultaneously and forget about the "this-is-not-the-last-version" problem. You and your colleagues can make changes in the final version of a document. You can finally see the back of the "red tape", as well as throw out piles of paper and solve the problem of merging different versions of a document provided by different employees. Now you can forget about the problems of paperwork and start working as an effective team.

Another pleasant advantage feature of TeamWox Groupware is the possibility to access to it from any place in the world. Once having uploaded a document to the system, you can always open it from everywhere. This also relates to all tasks, clients, contacts and intranet forum (Board). TeamWox Business Management System becomes your unified storage for all information, which allows you to keep in line with your company at any time.

Forming a Consistent Customer Relationship Policy (CRM)

Customer is always a VIP for any company. The economic success of your company directly depends on the quality of work with clients. However, it often happens that sales department lives separately from accountants' office and from customer relations department. Sales managers have their own client bases and own reports, while other departments have different information about the same customers.

Of course, some operations are duplicated in separate departments of a company, and their business reports don't often conform. Moreover, due to the uncoordinated data, you cannot quickly look through the history of relationships with a particular customer. For example, if a client contacts one of your employees, he or she can be unaware of your preceding discussions, meetings, correspondences and verbal agreements with that customer.

These aspects add certain inconsistency to the work with clients and reduce the general efficiency of the whole company. TeamWox Collaboration Software allows you to improve the quality and the speed of working with clients, as well as makes the market analysis much easier.

First of all, TeamWox Groupware enables you to replace a number of client bases with only one. Employees from different departments don't need to put the information about the same clients in their applications anymore. This also allows you to concentrate all data about a customer in one place so that your staff is fully aware of all your previous relationships with this client. Now they can work with customer consistently and offer to them only what they really need. Reporting becomes easier, too. A united customer database makes it much easier to estimate the efforts provided by individual employees to serve for each client, as well as the quality of after sale services, etc.

Effective Internal Policy and PR

A company is a living corporate organism. Every person in your working team responds differently to various actions of the company management. Sometimes the steps taken by the company management are not welcomed, so an additional explanation of the actions is needed in such situation. This can be done by appointing a general meeting of staff, having put them off work for some hours. But what to do if you have branches in other cities or even countries? You can also send a message to all persons concerned, but in this case, the employees feedback may be difficult and not so open as necessary. Thats an ineffective Internal Policy or Internal PR Management.

TeamWox Groupware suits best for such situations. Here you can easily and quickly clear your vision of business task for each employee. And you can also get a full and quick employee feedback, because each person in your company can express his or her opinion on any matter. Using TeamWox Groupware, you can promptly inform the whole staff about the latest developments, successes and failures of your business.

Corporate newspapers, newsletters and meetings are passing – all this is not efficient for the business management and internal PR anymore. Moreover, these means of communication don't often provide an acceptable feedback, so you cannot really get to know what your staff think. With TeamWox Business Management Software, you don't experience such problems at all. TeamWox Collaboration Software considerably reduces the distance between you and your colleges, your team mates. It allows you to communicate with your employees in the full sense of the word, not just inform them about something.

Cost Cutting and Gain in Productivity

TeamWox Business Management Software optimizes many production processes in your company. Nonproductive operations are excluded from the routine work, many other business operations become more effective. Your staff stops spending time on bureaucracy, they are ordered faster and their reports on the execution of your instructions or requests come sooner. You spend much less time on monitoring the activities of your employees, on understanding the latest developments in the company or on searching the necessary data.

With TeamWox Collaboration Software, you and your staff can do more within the same period of time. This ensures growth in the productivity of each individual employee and of the company as a whole, while the costs of performing various operations are reduced. As a result, gradually optimizing its production processes, your business becomes more efficient and competitive.

Related articles:

1. TeamWox Collaboration System as a One-Stop Business Information Storage
2. TeamWox Help
3. Download TeamWox Groupware Setup Guide and Brief Training Course
   
4. Terms of delivery of the TeamWox Collaboration Software
5. Reviews and Feedback