We offer you the small business version of the TeamWox system to be installed and used in your company absolutely free of charge. The only limitation of this version is that the number of users should not exceed 10. In this article you will find quick and easy steps on downloading, installing and using the TeamWox server to meet the requirements of your business.
Prior to install, the following is needed:
- If you do not have a distribution file, download it from www.teamwox.com at http://www.teamwox.com/en/demo/download (27Mb).
Your computer must meet the following hardware requirements:
- MS Windows XP SP2, 2003 Server, Vista
- 2 GHz Pentium 4 or higher
- 1 Gb RAM or higher
- For the operation of the TeamWox server a valid domain is needed that will be used later for accessing the TeamWox system.
- Internet connection is needed for getting the TeamWox license.
- Since TeamWox uses SSL technology, at least one IP address must be unoccupied on your server.
Installation of the TeamWox Server
Usually the installation process takes a few minutes, if
preparations according to the above points have been made. However,
sometimes difficulties may occur. The purpose of this article is to
help you overcome such difficulties. So, let's consider the
installation process in details.
First open the installation file 'teamwoxsetup.exe'. By default, the system offers you to install the free version of TeamWox. The license for it will be generated automatically (internet connection is necessary). In case of any difficulties you can use the online support via Online Assistance.
Now let's see the stage of filling out data necessary for the generation of the TeamWox license. Please attentively fill out all the fields. In the "TeamWox domain" field indicate the domain name of your TeamWox server. This URL address will be used by the system users for accessing TeamWox.
The domain name can be of "team.yourdomain.com" kind or have another form - this is up to you. This domain is necessary for TeamWox server installation, for product activation and automatic update receiving. In case a valid domain name is not specified, the license will not be issued.
The installation program checks the indicated domain. If such a domain exists, a green tick appears near the field. If the invalid domain is specified, a red cross will remain. In such a case you will not be able to access TeamWox via the internet; it will be possible to use it only from your local network.
After that fill in the information necessary for the installation of TeamWox on your server. Pay attention to the "IP address" field. Since TeamWox uses the SSL technology, the SSL certificate is bound to a certain IP address with the unoccupied ports 443(https) and 80(http).
If you are not sure whether any programs using these ports are
installed on your computer, select the recommended variant "any". When
passing to the next stage, the system will check ports 443 and 80. If
they are occupied by other programs, you will be offered to select
another IP address.
You can select the IP address from the list and continue the installation pressing "Next".
In case ports 443 and 80 of all IP addresses are busy, you will
need to assign an additional IP address in Windows. This operation is
performed in "TCP/IP Protocol" settings of "Network Connections"
properties. Then repeat the installation.
If at domain entering the program detects that it does not exist and informs you about this by a red cross, on this stage you will see the following window:
In such a case a record is added into 'hosts' file that assigns the corresponding domain name (team.testcompany.com) to the selected IP address. Now in the web browser of your server you will be able to access the TeamWox system at the URL address: https://team.testcompany.com.
In order to enable other computers from your local network to access the system, the same record must be added into 'hosts' file located at C:\WINDOWS\system32\drivers\etc. When selecting "Continue without adding domain name" the record is not added into 'hosts'. In such a case this may mean that a DNS server is installed in your company or your administrator solves this task in a different way.
A variant is possible, when the indicated domain exists but does not belong to you, e.g. microsoft.com.
The installation program checks this and in case the indicated domain does not correspond to the IP address a warning is shown. In such a case you will not be able to access the TeamWox server at the indicated address https://microsoft.com. In this situation, in order to get the local access from the server web-browser you should add the record assigning this domain name to your IP address into 'hosts' file.
Example of an entry in 'hosts' file:
# for TeamWox
192.168.0.152 microsoft.com
On the next stage fill in the information about the TeamWox server administrator. Please be attentive selecting Login and Password and remember them!
After that the installation program copies TeamWox files into the selected directory of your server and performs necessary setups.
The installation of the demonstration TeamWox server is completed. After that the web-browser is automatically started and an attempt is made to connect to TeamWox.
First Login
If your organization uses a proxy-server for the internet
connection, indicate your domain (team.testcompany.com) in the "Do not
use proxy servers for addresses beginning with" field of the "Network"
section in the web-browser.
For Windows Internet Explorer: Tools - Internet Options - Connections - LAN Settings - Advanced - Exceptions:
For Mozilla Firefox: Tools - Options - Advanced - Network - Settings - No Proxy for:
By default the TeamWox server uses the SSL certificate issued by the unauthorized certification center MetaQuotes Software CA. This certificate has a serious disadvantage - web-browsers do not trust it and generate warning messages.
Depending on the default web-browser used by your operating system, after the first login you will get a warning of SSL security about the error during secure connection establishment with your domain because of the invalid security certificate used. In such a case an exception should be added for your domain or the root certificate from MetaQuotes Software CA should be installed (MetaQuotesRootCA.cer).
The SSL certificate should be added into the web-browser of each user. Further it is recommended to substitute the certificate from MetaQuotes Software CA by your own SSL certificate. Read How to Get a Legal SSL Certificate for TeamWox.
Please note that you are accessing your TeamWox through a secured version of HTTP protocol using SSL (Secured Socket Layer). If you successfully enter the TeamWox server, you are offered to indicate administrator login and password created during system installation.
Congratulations! You have successfully logged in to your TeamWox.
First Steps in TeamWox Setup
Once you access your TeamWox, you will see different default modules, such as: Home, Tasks, Documents, Email, etc. If you should require any help in getting started with the product, TeamWox provides the user with some initial useful start-up instructions (guidelines). Click on the "Home" module to see all available instructions which appear on the Tasks module, such as: how to change your account password, how to add or import users, how to create document structure, how to adjust your browser, how to add your mailbox profile and so on.
Learn to use the built in Help system that contains the detailed information on the whole system.
To view Help files, click on the "Help" - 
button located in the upper right corner of all tabs except for Home.
In order to activate and set your TeamWox Server, go to the Administration Module. This module is designed for TeamWox server administration and is used by the administrator only. All the system management issues are gathered here.
The following tabs are located to the left:
- Overview - system and license information.
- Settings - TeamWox system settings.
- Security - security settings. Password parameters, account bindings, etc.
- Reserving - backup of information.
- Groups - adding, editing, deleting groups, assigning of access rights.
- Users - adding, editing, deleting users, assigning the rights to access to modules.
- Modules - administering modules and managing updates of TeamWox.
- Journal - monitoring TeamWox events.
- Statistics - statistics of TeamWox resources usage.
Visit all sections to set up the TeamWox server for all your company employees' work.
Here are some extra features in the operation of TeamWox:
- If in your company the internet connection is implemented via a proxy server, gateway, router, etc., you should set up the remote access routes from the internet. Usually it is enough to add corresponding mapping records about the used internal IP addresses, protocols (https and http) and ports (443 and 80) in the firewall settings.
- For the faster operation from the local network, you can add your
domain (team.testcompany.com) in the "Do not use proxy server for
addresses" field of the "Network" section in your web browser settings.
This variant can be used when your own DNS server redirecting the public IP address into the local one is used in your local network. For example, the public IP address of team.testcompany.com = 205.134.70.31, but the computer with the TeamWox server is behind the firewall in a local network with the IP address 192.168.0.152.
In such a case you should add a record like 'team.testcompany.com = 192.168.0.152' in the firewall or internal DNS server, so that your employees could connect directly without using routs via public addresses or proxy servers.
You can also use FAQ: TeamWox installation.
Shall you meet any difficulties, have questions or suggestions, please contact our technical support service.
You can do it the following way:
- using the online technical support service of MetaQuotes Software Corp. in the Administration module (the Overview tab). A click on the corresponding button will open the window with the special application form. By pressing Enter you will be connected with the online support group;
- using the Forum on www.teamwox.com;
- calling to +7 843 2001010;
We would be delighted to have your feedback during your evaluation and use of the product. Your opinion and feedback is extremely important for us, and we are open to any suggestions, questions, and ideas that you may have in order to improve the product. During the testing period, we are always happy to provide you with interactive support about the product. In addition, we can arrange a full interactive presentation of TeamWox for you at a convenient time, as well as helping you to setup the system from scratch.
We are glad to help you and answer all your questions from Monday till Friday 9:30 - 18:30 (GMT+3).
28 July 2009
