Setting Up WebDAV

The files storage of the "Documents" module can be connected in the form of a network folder at your PC due to the support of WebDAV protocol in the TeamWox system. This technology allows working with files at the server in the way you would work with them at your PC. You can copy, modify and save them. At that the versions of files will be kept. Each version can be found at the corresponding tab when viewing the information about a document.

Connection in the "Microsoft Windows Vista" Operating System

You should choose the "Map network drive..." entry in the context menu of "My computer":

The window of network drive connection will be opened as soon as you do it:

In the "Folder" field you should specify the address of your TeamWox server/webdav, for example: "https://yourdomain.teamwox.net/webdav".

Then you should press at the "different user name" (see screenshot above) link and in the appeared window specify the login and password, which you use to enter the TeamWox system:

Then you should press the "OK" and "Finish" buttons. Once you do it the network drive will appear in the window of "My computer", it will contain all the folders and files, to which you have the access.

Connection in the "Microsoft Windows Server 2008"

The scheme of connection of a network drive in this operating system is the same as in the "MS Windows Vista". However, here you need to install the additional component "Desktop Experience":

• In the "Start" menu select "Administrative Tools", then "Server Manager";
• Press the "Features" button, and then in the "Features Summary" section click the "Add Features" button. The Add Features Wizard will start as soon as you do it.
• In the "Features" select the "Desktop Experience" item and click "Install".

Connection in the "Microsoft Windows XP" Operating System

Choose the "Map network drive..." entry in the context menu of "My Computer" or "My Network Places":

The window of network drive connection will be opened as soon as you do it:

In the "Drive" field specify a letter, the network drive will be labeled with. In the "Folder" field you should specify the address of your TeamWox server/webdav, for example: "http://yourdomain.teamwox.net/webdav".

Then click the "different user name" link and in the appeared window specify the login and password, which you use to enter the TeamWox system:

After that press the "OK" and "Finish" buttons. Once you have done it, the network drive will appear in the window of "My computer"; it will contain all the folders and files, to which you have the access.

Connection Using SSL Certificate

If the authentication by user certificates is used in the TeamWox system then the connection to the documents storage can be performed in the same way.

In this case the stage of connecting under different user name is skipped. Instead of it at the next step you are asked to choose a certificate for authorization:

As soon as you select the certificate, you will be connected to the storage of documents.

Connection in the Macintosh Operating System (Mac OS)

You should execute the "Go -> Connect to Server" command in the "Finder".

In the appeared window you should specify the address of your TeamWox server/webdav, for example: "https://yourdomain.teamwox.net/webdav".

Then you should press the "Connect" button. The next step is to specify the login and password that you use to enter the TeamWox system in the appeared window.

Then you should press the "OK" button. Once you do it the window that contains all the folders and files to which you have the access will appear.

Connection in *nix Systems

An important peculiarity of connection through WebDAV in UNIX-based operating systems is specifying the "davs://" protocol instead of "https://". For example, "davs://yourdomain.teamwox.net/webdav".

Troubleshooting

When you connect to the TeamWox system using WebDAV from a computer running Windows XP SP2 (or higher), Windows Vista or Windows Server 2003 SP1, the following problems may appear:

• If you connect using the "net use" command, your are prompted to type your user name and password. After you type them, the following error message appears: "System error 5 has occurred. Access is denied."
• If you connect using Explorer View, your are prompted to type your user name and password for several times. If you click Cancel, the storage of the "Documents" module is displayed.

To solve these problems, take the following steps:

1. Run the registry editor using the "regedit" command in the command line.
2. Open thread HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
3. Delete the BasicAuthLevel parameter.
4. Save changes and reboot your computer.